Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Contact us via WhatsApp or phone to book services
• Provide your address for home service delivery
• Share health information relevant to massage therapy
• Visit our website and interact with our online content

2. How We Use Your Information

We use the information we collect to:

• Provide and deliver our massage services
• Process bookings and schedule appointments
• Communicate with you about our services
• Ensure the safety and appropriateness of our services
• Improve our website and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety
• With trusted service providers who assist in our operations

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Health Information

Any health information you provide is kept strictly confidential and is used solely to ensure the safety and effectiveness of our massage services. This information is never shared with unauthorized parties.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. We use Google Tag Manager for analytics purposes to understand how visitors interact with our site.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for data processing
• File a complaint with relevant authorities

8. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Booking information is typically retained for 2 years for business and legal purposes.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 18 years of age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated revision date.